Family Support Services
Family Support Services
Family Support Services is dedicated to helping students and families navigate challenges that may impact learning and well-being. Through individualized support and connection to resources, our coordinators work to ensure every student has the opportunity to succeed.
View the 2025-2026 At-Risk Program Plan for details on services and supportss available to eligible students.
Families can review The McKinney-Vento Definition of Homeless to better understand eligibility and available supports.
Social, Academic, and Emotional Behavior Risk (SAEBRS) Overview
SAEBRS Screener
The Comprehensive School Threat Assessment (CSTAG) is a research-based framework schools use to identify, assess, and manage potential threats in a way that focuses onpreventioin, student safety, and support.
CSTAG Form
Community Resources
Here is a list of local services. Please contact your School Counselor or Student Services Coordinator for additional information and assistance.
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Search for free using the online database of resources.
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Your Life Iowa (YLI) is the 24/7 state-wide go-to resource to support anyone in Iowa with a wellness concern or question. We focus on gambling, mental health, substance use, suicide and related concerns. Services are available via phone, text, chat, and email. When you contact Your Life Iowa, we won’t judge what you’ve been through. We’ll do everything we can to help you through some of life’s most difficult challenges.
Phone: 855-581-8111 Text: 855-895-8398
https://yourlifeiowa.org/
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Provides School-Based Mental Health Services in the Knoxville School District. Provides behavioral supports and mental health services at school via telehealth
Phone: 712-525-0993
Click here for Classroom Clinic Website
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Call, text or online chat available 24/7 at 988
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Individual Therapy, Play Therapy, Couples Therapy, Family Therapy, Telehealth, and Eunoia Therapeutic Yoga
Offices in Pella and Oskaloosa.
Knoxville Office opening soon!Phone: 641-658-9311
Click here for the Eunoia Family Counseling website.
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School-based counseling services are available in the Knoxville Elementary Schools. Talk with your school counselor for more information.
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Jacki Ballou LMSW, LCSW - Therapist specializing in adolescents and youth.
210 S. 1st Street, Knoxville, Iowa
Phone: 719-306-4012
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Individual & Family Therapy, Mental Health Counseling, Telemedicine, Medication Management
1504 N. Lincoln Street, Knoxville, Iowa
Phone: 641-828-6209
Infinity Health Website
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The Well Resource Center is a local place in the community where people can go when facing difficult circumstances in life.
404 W Pleasant Street, Knoxville, IA 50138
Phone: 641-205-8603
Click here to visit The Well website
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Programs, referral and support to improve the lives of Marion County families.
712 Union St, Pella, IA 50219
Phone: 641-628-1212
Click here for the Crossroads website.
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For screening and emergency situations.
Address: 1002 S. Lincoln Street, Knoxville, Iowa
Phone: 641-842-2151
Click here for Knoxville Hospitals and Clinics website
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Inpatient and Outpatient programs available for students ages 5-17 who are struggling with mental health issues or needing support with new challenges.
Open 24/7. Walk-ins available. In the case of a medical emergency, please dial 911 or go to the nearest emergency room.
Phone: 844-680-0504
Click here for the Clive Behavioral Health website
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Confidential assistance regarding legal, emotional or financial stress
Phone: 1-800-447-1985 E-mail: legalexpert@iastate.edu
Click here to visit the ISU Extension Office website.
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Mobile Crisis:
On-site intervention provided by qualified crisis response staff for individuals experiencing a mental health crisis. Trained staff can meet a person where they are, whether that be at an individual’s home or a different location in the community. The purpose is to help reduce the level of risk present in a crisis, identify needs, develop action plans, coordinate referrals with other mental health resources, and follow up until appointments with the individual's preferred provider take place. Mobile crisis provides an alternative admission to hospitals or correctional facilities. To obtain services, please call the Access Center at 844-428-3878 and request Mobile Crisis.Youth Crisis Stabilization:
The Inside Out Wellness & Advocacy Crisis Stabilization Program offers a short-term stay of three to five days in a supportive and supervised environment for those experiencing a mental health crisis.410 12th Street, Perry, Iowa
Phone: 515-642-7070
Click to visit the Inside Out Iowa website -
State-accredited mental health center for children and families
808 Fifth Ave, Des Moines, IA 50309
Phone: 515-244-2267 Fax: 515-244-1922
Click here to visit Orchard Place.
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Provides a range of therapy techniques for the family and individuals.
Phone: 515-271-7411
Click here to visit the Lutheran Social Services website.
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Offers full-range of general and psychotherapy services, fees based upon client’s ability to pay
8553 Urbandale Ave, Urbandale, IA 50322
E-mail: info@dmpcc.org Phone: 515-274-4006 Fax: 515-255-5697
Click here to visit the DMPCC website.
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Counseling and mental health services for adults and children
1907 17th Ave E, Oskaloosa, IA 52577
Phone (Main Office): 641-622-2543 Phone (Oskaloosa): 641-673-1421
Click here to visit the First Resources website.
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Offers child and adult protective services, alternate living, state assistance
Contact Warren County DHS for Child Welfare Services Phone: 515-961-5353
To report a change in food, medicaid or cash assistance call the DHS customer center
Phone: 1-877-347-5678
Click here to visit the DHS website.
To report an incident of suspected child abuse, call: 1-800-362-2178
Angela Nelson
Student Services Coordinator
Middle School/High School
641-218-0238
Email Angela Nelson
Brenda Goodale
Student Services Coordinator
Elementary
641-891-1385
Email Brenda Goodale